SpotCheck Terms of Service and Privacy Policy

What SpotCheck Offers

SpotCheck is a triage platform that allows users to submit photos of skin concerns, such as moles or spots, for preliminary review. If your submission appears to warrant clinical attention, we may route it to a licensed local dermatologist for potential follow-up.

SpotCheck does not provide medical advice, diagnosis, or treatment. Submitting a photo does not guarantee that you will be referred to a provider or receive care. The service is not a substitute for a professional medical consultation.

Information We Collect

When you use SpotCheck, we may collect the following information:

• A photo of your skin concern
• Your name and contact information (such as email)
• ZIP code and general location
• Insurance details (if applicable)
• Any additional information you choose to provide in free-text fields

How Your Information Is Used

Your personal data is used exclusively to review your case and, if applicable, attempt to facilitate a referral to a participating healthcare provider.

We do not sell your personally identifiable information (PII) or protected health information (PHI) to third parties for advertising or marketing purposes. Your information is never used for commercial targeting.

Privacy, Security, and HIPAA Compliance

SpotCheck complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and follows industry standards to ensure the security and confidentiality of your data.

All information is:

• Encrypted in transit (while being transmitted to our servers)
• Encrypted at rest (while stored within our systems)

Access to PHI is strictly limited to authorized personnel and healthcare professionals involved in evaluating or processing submissions.

You may request that we delete your data at any time by contacting support@tryspotcheck.com.

Use of De-Identified and Aggregated Data

We may use de-identified and aggregated data—including photos stripped of identifying metadata, usage trends, and triage outcomes—for the following purposes:

• Internal platform improvement and quality assurance
• Training or enhancing artificial intelligence tools
• Public health research
• Licensing to academic, pharmaceutical, or healthcare industry partners

No data used for these purposes will contain information that could reasonably identify you. SpotCheck follows either the "Safe Harbor" method or "Expert Determination" standard under HIPAA to ensure that all shared data is fully de-identified.

You may opt out of the use of your de-identified data by emailing support@tryspotcheck.com.

No Medical Guarantee

SpotCheck is not a healthcare provider and does not offer clinical diagnoses or treatment. A lack of follow-up does not imply that your condition is benign. If you have a concerning or worsening issue, or if you are experiencing a medical emergency, please contact a licensed provider or call emergency services immediately.

Policy Updates

We may update these terms periodically. The most recent version will always be posted at this page. Your continued use of SpotCheck after changes are made constitutes your acceptance of the updated policy.

Contact Us

For any questions related to this policy or how your data is used, please contact us at support@tryspotcheck.com.